DelivApp platform

Our client, an Israeli SaaS company, that provides solutions for delivery companies, needed help with the realization of their ideas. So, initially, our goal was to develop an on-demand delivery management app that would close all restaurants' needs like on-time and orderly delivery. But during our cooperation, we have created DelivApp – a much more considerable ordering and delivery management platform, that handles now hundreds of thousands of orders per month and serves hundreds of merchants globally not only in food delivery.

Project details

Platform
Mobile
Services
Business Analysis, Mobile development, QA, Support & maintenance
Partnership
2016– 2019
Hours spent
260k+

The situation

A delivery management app should be fast and convenient and provide users with all needed information in a few clicks. So, before starting the project, we studied the delivery area, users' needs, and wishes to recognize which includes the concept "all needed information". Thus, after our research, we decided to implement such features as route history and optimization, live driver tracking, notifications, order and shift management, dispatch management, feedback viewing, and delivery pricing management.

Also, at the stage of building the architecture, we consider different plans like Enterprise, Enterprise+, Startup, Standart, Premium for users can choose the set of required features. We also developed different scenarios for various users such as consumers, couriers, dispatchers, managers, merchants.

Also, while creating the architecture, we came up with the idea of separating apps for couriers and users. So there were two solutions: DelivApp and DelivApp Courier. Finally, another challenge was the creation of two native applications for iOS and Android.

The solution

So, the developed ordering and delivery management platform can:

  • Arrange a new shipment just in a few clicks
  • Track the real-time status of your deliveries
  • Get notified upon order competition
  • Review the full history of previous orders
  • Optimized for both business and private customers
  • Create an order by voice
  • Assign VIP status to selected orders
  • Make proof of delivery
  • Read barcodes
  • Call dispatcher or merchant
  • Receive orders from third-party platforms
  • Access all daily metrics in one dashboard
  • And more.

Technology stack

Swift
Java

Key results

We developed DelivApp – a modern solution for door-to-door delivery. It would be helpful when you need fast and reliable service for pnt shipment. Also, with the help of this application user is able to send and receive shipments using a destination address or just a phone number. Easily define a convenient time window and customize delivery content.

So, during this project, we created consumer and courier apps for iOS and Android with automated and manual dispatching, logistics, and data dashboards, and the ability to integrate with WooCommerce, Shopify, Wix Restaurants, Gloria Food, etc.

The platform is equally convenient for couriers and consumers because of many plans and features.
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